fatframe FAQs

If you can’t find the information you need on this page, please don’t hesitate to contact customer support at contact@fatframe.co.uk

About fatframe

What is fatframe?

fatframe is a super protective kids’ iPad case designed to protect your iPad. fatframe is soft and spongy, heardwearing but bouncy, lightweight, chewable and wipe clean. With cleverly designed handles for little fingers to hold and transport; fatframe gives you peace of mind and super protection for your iPad 2,3, and 4.

What size is fatframe?

336mm long x 235mm wide x 30mm deep

What is fatframe made from?

fatframe is made from a high quality EVA, it is a durable material which is non toxic, BPA, lead, latex and PVC free.

What tablet is it compatible with?

fatframe is compatible with iPads 2, 3 and 4. We do have plans to widen the range, so if you would like to see a fatframe product for your tablet then please let us know via our ‘contact us’ page.

fatframe products

What is fatframe stand?

fatframe stand is compatible with the fatframe iPad case. Ideal for table top viewing, desk work or simply when those little hands need a rest. It is lightweight, stackable for those who need more than one and wipe clean.

What size is fatframe stand?

204cm long x 142cm wide x 70cm high

What is fatframe stand made from?

fatframe stand is made from a high quality EVA, a durable material which is non toxic, BPA, lead, latex and PVC free.

What is fatframe attach?

fatframe attach fixes your fatframe to your car headrest. When in place it allows you to attach your fatframe to your car with just one hand! fatframe attach is in design and will be coming to market soon.

Where do you dispatch to?

We dispatch across the UK.

ordering

How long until my order arrives?

If you have ordered from our website we use Amazon.co.uk to fulfil our orders, their standard delivery period is c.5 days. Should you require quicker delivery you can order on Amazon.co.uk and choose your speed of delivery.

What should I do if my order hasn’t arrived?

If you have ordered from our website please contact us on contact@fatframe.co.uk .  If you have ordered from Amazon please use the Amazon return process as outlined on Amazon.co.uk.

What should I do if I want to order in bulk for a school or club?

Please see our section on fatframe for schools and use our contact form or contact us on contact@fatframe.co.uk, we will be delighted to discuss your requirements.

Do fatframe products fit with any other tablets?

At this stage fatframe fits iPads 2, 3 and 4.  We will be adding to our range so please do contact us on  contact@faframe.co.uk as we'd love to hear what you need

Can I buy fatframe in the shops?

fatframe is only available online.

What do I do if I have a problem with my fatframe?

Whether you order from us directly or through Amazon we provide a 30 day return policy.  Goods must be returned in their original packaging.  If you bought from our website please email us on contact@fatframe.co.uk and we will provide you with a return address.

Where can I buy fatframe?

You can buy fatframe directly from us on this website or through Amazon.co.uk.